Frequently Asked Questions

Our products come with varying fire safety ratings. To find out the best product for you we would discuss your current fire management regimen and recommend a product based around this.

Yes, we work with several large companies with a wide spread of estates to transform and ensure consistency in each location on strict timelines. We have a dedicated team of installers who are on call to complete national roll outs anywhere in the UK.

We offer a range of floor graphics that are up to and above health and safety standards. We will discuss with you your requirements and ensure that our products is up to your requirements.

We are accustomed to working to very strict timelines, we can work with you and any other parties to ensure that your timeframes are met. Once you have approved the design it is a very quick process.

With our design team being in house and our unique printing tech, we can offer almost any shape, size, colour and texture of sign/graphic/surface. Our team are experts at replicating woodgrains, glowing effects, colour matching, brick effects, etc. We have yet to find a sample we can’t match.

Your finished design will be created on one of our signature products, a base material for your design to be printed on ranging from vinyl, to aluminium composite or acrylic. For signage and graphics, our team will select a lightweight, durable base and build up a stunning print on its surface; or for emulations, our team will carve any texture in if needed, then print your design in amongst the textured surface.

Yes, this is subject to scoping. As with all our design and build jobs we would scope the project before commencing with the project, and we can work with your designers and builders if necessary.

Yes, we have our own install team who are dedicated to working with you and ensuring the end product is installed quickly, correctly and meets your requirements.

Yes you can however we have a dedicated install team who are trained in correct application of our products. In the case you need to use your own contractors, we can provide install directions.

No, as our products do not require any wet trade you can keep your business open, or we can transform your location in one nightshift.

The products come in sheets and panels so are easy for our install team to mount to the wall. We have a number of installation methods including adhesive and magnetics – your new design can be up within a couple of hours.

Yes, you can create your own bespoke effects and designs. We will work to match any sample that you provide us. If you want to go completely custom we can assist with the design.

Our in house design team will work with you throughout the process to gain an understanding of what look or functionality you want through various references you like, designing and engineering a draft for your approval.

There are a few reasons we would suggest using a Novograf product rather than building work. You don’t need to close your venue to allow builders to come in and work, your store can be completely transformed in a few hours, the products are much more durable than traditional building works and it will be more cost effective for you, especially if applying these changes to multiple locations or venues.

Yes, we can cover anywhere in the world with prior notice to allow for shipping.

Yes we have a PVC free version of our vinyl products. This can be discussed with one of our dedicated team when you are scoping out your project.

All of our products require little to no maintenance and are extremely durable. Novograf emulations call for much less care than a traditional porous timber or fragile tile.

Our products are extremely durable and will last a number of years. We have designed the products to be long lasting and we have a range of weather-proofing, graffiti-proofing and solar protection to extend the life of your product.

We offer a guaranteed service to resolve any issues after installation, your personal project manager will be on hand to help with anything you need throughout your project. In the event there is an issue please don’t hesitate to contact your project manager directly and we will work to resolve any issues.

We aim to have everything designed and installed within 2 weeks. This timeframe is subject to change depending on timescales, approvals and the complexity of the job.